Quality Management Systems


AZT offers an introduction, checking, assessment and further development service for quality management systems. This service is designed for commercial, medium-scale and industrial enterprises in the service, production and marketing fields. The objective – not just to satisfy the requirements set by standards.

The introduction of a quality management system capable of being certified with the international standard DIN EN ISO 9001 has now become widely accepted as general practice in production and service organizations. The previous series of standards, DIN EN ISO 9000ff, was subjected to a thorough revision in the year 2000. The new standard supports process-oriented consideration and documentation of the structural and procedural organization of a company. It also meets the requirements of service firms, some of which had major problems in understanding and applying the old standard.

In the meantime, it has become clear to many that simply satisfying the requirements of the standards does not, in itself, signify an increase in the product or service quality. The result is sobering when no advantages are attained, yet there is an increased amount of paperwork and an associated personnel requirement. In addition to satisfying the requirements of the standards, the approach of the AZT consultants is therefore mainly directed toward process quality and product safety.

The Steps in the Consulting Project

The AZT consultants assist you in focusing your quality management system on improving the quality of products and services.

The consulting concept includes these steps:

  • Analysis of the strengths and weaknesses of processes relevant to quality
  • Development of optimization measures for quality improvement
  • Integration of the optimum internal processes across all departments involved
  • Support during the implementation of the measures
  • Documentation of the structural and procedural organization
  • Internal auditing to ensure certification capability
  • Damage prevention measures

The AZT consultants have well-founded experience in damage investigation and loss prevention. The consultants therefore exhibit particular competence precisely in those cases where the problem lies in arranging the processes in such a way that damage prevention and product safety form the main focus.




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